Information We Collect

When you use our services, we collect several types of information to provide you with personalised budget education and improve your learning experience.

Information You Provide Directly

This includes data you give us when signing up for courses, contacting us, or participating in our programmes:

• Name, email address, and phone number
• Billing address and payment information
• Course preferences and learning goals
• Communications you send to us
• Feedback and survey responses

Information Collected Automatically

Our systems automatically gather certain data when you visit our website:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on our site
• Referring website and search terms used
• Course progress and completion data

How We Use Your Information

We use your data to deliver our educational services and make them better. Here's what that means in practice:

• Processing your enrolment and managing your account access
• Delivering course materials and tracking your progress
• Sending you relevant updates about courses you're taking
• Responding to your questions and providing support
• Improving our course content based on how students learn
• Preventing fraud and maintaining platform security
• Meeting legal obligations under Australian law

We won't use your information for purposes beyond what we've described here without asking for your permission first.

Legal Basis for Processing (Australian Privacy Principles)

Under the Privacy Act 1988 and Australian Privacy Principles (APPs), we process your personal information based on:

• Consent: You've agreed to us collecting and using your information when signing up
• Contract Performance: We need your data to deliver the educational services you've purchased
• Legitimate Interests: Improving our courses and preventing misuse of our platform
• Legal Compliance: Meeting requirements under Australian consumer and tax law

Sharing Your Information

We don't sell your personal information. Ever. But we do share it with specific third parties who help us run our business:

Service Providers

Companies that help us deliver our services, including payment processors, email platforms, and course hosting services. These providers can only use your data for the specific tasks we assign them.

Legal Requirements

If required by Australian law or court order, we may disclose your information to government authorities or law enforcement. We'll notify you when legally permitted to do so.

Business Transfers

Should corynthi be acquired or merge with another company, your information may transfer to the new owners. We'll notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Australian Law

You have significant rights regarding your personal information. Here's what you can do:

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to fix inaccurate or incomplete data
• Deletion: Request we delete your information (subject to legal retention requirements)
• Restriction: Limit how we process your data in certain circumstances
• Objection: Opt out of marketing communications at any time
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us using the details at the bottom of this page. We'll respond within 30 days and won't charge you a fee unless your request is clearly excessive or repetitive.

Data Security and Protection

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure:

• Encryption of data during transmission using industry-standard SSL/TLS
• Secure storage with access limited to authorised personnel only
• Regular security audits and vulnerability assessments
• Staff training on privacy obligations and data handling practices
• Multi-factor authentication for accessing sensitive systems

While we work hard to protect your data, no internet transmission is completely secure. You're responsible for keeping your account password confidential and letting us know immediately if you suspect unauthorised access.

Data Retention and Deletion

We keep your information only as long as needed for the purposes described in this policy:

• Account information: Retained while your account is active, plus 7 years for tax records
• Course progress data: Kept for 3 years after course completion
• Support communications: Maintained for 2 years for quality assurance
• Marketing data: Stored until you unsubscribe or request deletion

After these periods, we'll securely delete or anonymise your information unless we're legally required to keep it longer. When you close your account, we'll delete your data within 90 days, except what we must retain for legal purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and understand how you use our platform. You can control cookies through your browser settings, though some features may not work properly if you disable them.

We use the following types of cookies:

• Essential cookies: Required for basic site functionality like logging in
• Performance cookies: Help us understand which pages are most useful
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Track site usage to improve our content

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Effective Date" at the top of this page shows when the policy was last updated. We encourage you to review this page periodically to stay informed about how we're protecting your information.